Our COVID-19 Safety Procedures & Guidelines

Our COVID-19 Safety Procedures & Guidelines

COVID-19 is a global pandemic unlike just about anything we have seen before. It’s almost an understatement to say there is a lot of uncertainty and nervousness around, but there’s a good reason for it. With a disease as dangerous as this one, everyone wants to take every precaution necessary to protect themselves and their loved ones as well as to stop the spread of the disease as much as possible.

Here at Bailey Plumbing Heating Cooling, we agree and we want to aid in the fight to stop the spread of the disease. However, we also understand that with much of the country shut down and people being instructed to stay at home and avoid contact with others as much as possible, we also realize that there is a chance you may experience a problem with one of your home’s most important systems. When something happens, waiting to get help could lead to the problem getting worse, and that in turn means a bigger and more expensive repair as well as even more risk to your home and loved ones.

Here at Bailey Plumbing Heating Cooling, we encourage you to reach out to us for help during this difficult time. We understand that it may sound stressful, but we’ve made it our mission to do everything we can to protect our customers, their families, and ourselves during this period. By taking some extra precautions, we can provide you with the service you need and the same outstanding customer care that we’ve been known for while also keeping your home protected.

Here are just a few of the things we’re doing to try and slow the spread of the disease:

  • Every employee has been instructed to stay home if they are not feeling well. If any of our employees suspect they have been exposed, they are being asked to self-quarantine for a minimum of 14 days before returning to work.
  • Every one of our service trucks has been stocked with a supply of latex gloves, hand sanitizer, and other personal protective equipment. Employees have been instructed to wash their hands thoroughly at the start and completion of every job in order to keep your home safe. They will also wear this protective equipment throughout their visit to your home and keep stay a safe distance away from you as much as possible.
  • Employees have also been instructed to sanitize our tablets and other electronic devices after each use and before bringing it into your home. When you’re asked to handle it, you can be confident it will be clean and sterile.

We are also asking our customers to please inform us if anyone in the home has exhibited any potential signs of illness or has traveled outside of the United States at any point within the last 30 days when booking your appointment. If it is unsafe to visit, we would be happy to reschedule your appointment for later, but we can only help limit the spread by preventing exposure as much as possible.

CDC Guidelines

In addition to these policies and protocols that we have instituted for the time being, we are also closely monitoring the instructions and guidelines implemented by the Centers for Disease Control. Should instructions and recommendations change, we will update our policies accordingly in order to maintain safety to the best of our ability.

For those looking for some additional protection in their own homes, the CDC has a few helpful guidelines and tips that you should follow to maintain a safer and more sanitary home.

  • The best way to slow the spread is by preventing exposure. That means avoiding close contact with others, staying a safe six-foot distance away, and wearing a mask if you show any potential signs of illness to prevent possible spread through respiratory droplets.
  • Wash your hands frequently. Use warm water and soap and scrub for at least 20 seconds when you have been in a public place or after you blow your nose, sneeze, or cough.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid contact with vulnerable populations, particularly those who are ill, have compromised immune systems, or young babies or senior citizens, who are particularly prone to serious complications from the disease.
  • Regularly clean and disinfect your home using an antibacterial spray. Do this daily for frequently touched surfaces like doorknobs, light switches, countertops, and more. If you cannot find a household disinfecting cleaner, use unexpired household bleach by mixing five tablespoons of bleach with one gallon of water (ventilate any areas you clean with this mixture well).

We’re here to help during this difficult time and invite you to give us a call if you need assistance with a heating, air conditioning, or plumbing problem. Call Bailey Plumbing Heating Cooling at (800) 717-1793 now to get started.